Join our Team of Passionate Employee-Owners

Sales & Customer Experience Administrative Assistant

SolarCraft is the largest locally based solar and battery storage provider in the San Francisco North Bay. We have been leaders in our industry and our community for more than 40 years and are proud to be 100% employee-owned and operated.  Our mission is to build a more sustainable and resilient community.

SolarCraft is seeking a smart Sales and Customer Experience Administrative Assistant to join our Clean Energy Projects team.  The position will be full-time during company business hours (Mon-Fri, 8a-5pm), based in our Novato, CA Headquarters.  Full training is provided to make the right candidate an expert on solar, battery energy storage and the clean energy industry.

In this role, you will work across multiple departments to help SolarCraft achieve team sales goals and deliver the most value and best client experience possible. While this list is not inclusive of all responsibilities, your primary focus at SolarCraft will be:

Sales Intake / Customer Experience – Respond promptly and professionally to emails and calls from prospective clients.  This critical teammate is the initial contact for incoming sales calls, so speaking clearly in a friendly and professional manner is critical, This role will –

• Help to qualify sales opportunities and gather information from home and business owners
• Schedule appointments with our team of energy consultants
• Collect energy usage information from the clients and assist with data collection methods.
• Answer our main line and direct calls, and occationally back-up for incoming Service calls.
• Administer and track coninued follow up to unresponsive leads.
• Send out rewards and thank members of the community that refer business to SolarCraft.
• Creation and delivery of Owners’ Manuals to clients.
• Thank you visits to client homes to drop off gifts and answer questions about monitoring.

Sales Support – Assist Energy Consultants, Marketing Managers and company leaders with sales and marketing activities, answering questions about assigned leads, providing assistance with sales proposals and client project research.

Administrative Support – Enter leads and intake info into CRM (SolarNexus) and other industry-specific software programs, create DropBox Folders to store and organize project info, obtain utility usage information, and schedule calendar invites with energy consultants.

Client Contact and System Monitoring– perform solar production tracking and reporting on projects after solar systems are installed at established milestones.  This often includes sending clients ‘Solar Report Cards’ about solar production, cost savings, changes within industry and staying in touch with clients to seek referrals. Assist in managing addtional team members that help with ongoing monitoring of our installations, and report issues to the service department.

Marketing and Lead Generation – this role coordinates with Sales and Marketing team leadership to..

• Notify our clients of promotions and discount programs.
• Participate in production and delivery of SolarCraft online or digital media and company videos.
• Attend industry related events within the community (online or in person pending regional recovery) to promote and represent SolarCraft and generate business.
• Installation day lead generation events at client homes.

 Qualifications:

• Extremely organized and detail oriented
• 6 months+ Customer Service experience with positive attitude
• Consistently works in a professional and presentable manner appropriate with role
• AA Degree or higher
• IT/Digital Proficiency: must be able to use Microsoft Office, including Word, Excel, and Outlook, and other Sales online tools.
• Bilingual preferred but not required.

WHY PEOPLE LOVE WORKING AT SOLARCRAFT:

• Competitive Pay, Paid Time Off + 9 company-paid holidays
• Health insurance with company subsidy for yourself and dependents
• Employee Stock Ownership Plan and 401(k) matching
• On-the-job training and education in solar energy
• Opportunities for advancement within a rapidly growing business and industry
• Holiday parties and team building events

SolarCraft is an equal employment opportunity employer. Proof of authorization to work in the US and/or U.S. citizenship must be provided.

Cover letter and resume to:  jobs@solarcraft.com

Solar Residential PV Sales Consultant

SolarCraft – Novato, CA

We are looking for partners, not employees.

For more than 35 years, SolarCraft has been committed to providing solar and clean energy solutions that deliver the highest financial and environmental benefits possible to our North Bay community; providing renewable energy for homes and businesses that is far cheaper than fossil-fuel based utility power, reduces pollution directly into our environment, and improve energy resilience (back-up power, energy management, reduce grid infrastructure).  We reduce the cost of living and the cost of doing business locally, improve environmental health locally, create great jobs locally, and demonstrate leadership and responsible living in our community and beyond.

Everyone counts at SolarCraft.  We are 100% Employee-Owned and all employees are given equal chance to be partners in our business, earn competitive wages with performance-based incentives, PTO, Holidays, and Benefits. 

SolarCraft is seeking an experienced, highly motivated Sales Consultant to join our Residential Solar PV/Electric team.  The position will be Full-time, based in our Novato, CA Headquarters, and will be an integral part of our Sales team. We are seeking intelligent, self-driven sales professionals who want to work at the intersection of the energy industry, the environmental sector, finance, and community engagement.

Our team works in a collaborative environment to help homeowners use solar to save money, increase the value of their properties and demonstrate commitment to sustainability. It is an exciting time for our community, state, country, and the world, and the career opportunities at SolarCraft in the renewable energy field are limitless – this is an outstanding opportunity to work locally with the best team in the industry.

The Solar Consultant responsibilities include:

• Know your “Why”
• Educate and inspire potential customers on the many benefits of solar and alternative energy technologies.
• While maintaining the highest level of integrity and ethical sales practices, Sales Consultants must differentiate themselves and SolarCraft in a competitive marketplace.
• Conduct energy rate and usage analysis, PV production and savings modeling, create preliminary designs and proposals and present solutions in a compelling manner via in-home visits, phone and email.
• Pursue leads (company provided and self-generated) for residential solar electric and storage/battery systems.
• Network, attend events, generate referrals and build references to support your ongoing business
• Using satellite imaging programs and industry-leading PV energy programs, and onsite home survey and inspections, Solar Sales consultants evaluate and perform site feasibility studies.
• Consistently utilize CRM (Salesforce) and proficiently log all activities throughout the entire sales process
• Prepare weekly feedback and forecast reports

Desired Qualifications:

• Prior residential solar sales experience preferred
• A positive attitude
• A sincere belief in the power of renewable energy to transform our society and deliver value to home and business owners
• Proven sales professional with strong technical and interpersonal skills
• Experience selling, designing and/or installing solar electric and/or solar thermal systems (equivalent experience in battery/storage, fuel cell, alternative energy, or advanced electrical products considered).
• Strong technical abilities required: high reliance on excel, math, science, design & construction methodology and geospatial software programs, financial modeling.
• Knowledge of current utilities, energy regulations and policies, incentives and rate structures
• Knowledge of solar technologies (i.e. PV, inverters, DAS, racking, storage) and other residential energy products
• General knowledge of electrical and construction methods and codes
• Computer Skills-MS Office, CAD, Salesforce/CRM

WHY PEOPLE LOVE WORKING AT SOLARCRAFT

• Competitive pay including  paid time off and 9 paid holidays.
• Clothing Allowance to replace worn shoes, boots, pants, or jackets ($480 per year)
• Bagel Mondays
• Health insurance with company subsidy.
• ESOP (employee stock ownership plan) participation and 401(k).
• On-the-job training and education in solar energy, including cross training between Solar Electric PV, Residential and Commercial projects.
• Opportunities for advancement within a rapidly growing clean energy industry.

SolarCraft is an equal employment opportunity employer. Proof of authorization to work in the US and/or U.S. citizenship must be provided.

Cover letter and resume to:  jobs@solarcraft.com

Solar PV Installer

SolarCraft – Novato, CA

SolarCraft is 100% Employee-Owned and one of the largest green-tech employers based in the North Bay.  Our team of dedicated employee-partners is proud to have installed more solar energy systems than any other company in the North Bay (6,000+). We are a certified Green Business, consistently ranked as one of the Best Places To Work in the North Bay.

SolarCraft’s Solar PV (photovoltaic) Installer is full-time, based in our Novato, CA headquarters and working primarily through Marin, Sonoma and Napa Counties.  The position involves the installation and service of solar electric and energy storage systems.  The ideal candidate will have experience installing or servicing solar PV systems, or equivalent experience in electric, roofing or energy construction fields.  SolarCraft PV Installers report to Project Managers.

Responsibilities & Requirements:

• Have relevant previous hands on experience in solar installation or construction.
• Must be reliable, and demonstrate highly-ethical behavior and good judgment at all times.
• Must be able to routinely lift 75 lbs. with technical build aptitude
• Knowledge and ability to use basic hand tools, measuring devices, and power drills, portable band saws, conduit benders, etc.
• Ability to work safely and confidently on roofs with ladder access (no fear of heights, familiar with safety equipment, and healthy respect for safety concerns is required).
• The ability to read and understand project drawings and blueprints.
• Maintain a clean and orderly work site and at all times represent the company well.
• Self-starter with the ability to work well in a fast-paced work environment both independently and as part of a team (3-5 people)
• Install solar PV system components including but not limited to installing water-positive roof flashings, solar racking, solar modules, conduit and wire, electrical switches and monitoring systems. As well as work on ground mount system, including concrete, excavation.
• High School graduate or equivalent
• Valid California Driver’s License with clean record that allows driving company vehicles for work
• Certifications and/or clean license to drive commercial trucks is a plus.
• NABCEP certification or accredited PV installer certification a plus.
• Experience tor certification to use heavy equipment a plus

Competitive Compensation and Benefits:

• Competitive pay including base hourly wage, paid time off and holidays.
• Health insurance with company subsidy.
• ESOP (employee stock ownership plan) participation and 401(k).
• On-the-job training and education in solar energy, including cross training between Solar Thermal and Electric PV, Residential and Commercial projects.
• Opportunities for advancement within a rapidly growing clean energy industry

SolarCraft is an equal employment opportunity employer. Proof of authorization to work in the US and/or U.S. citizenship must be provided. Proof of Covid-19 vaccination must be provided.

Cover letter and resume to:  jobs@solarcraft.com